Shipping policy

Dispatch Times

·       Orders are typically despatched within 1-2 working days.

·       Dispatch excludes weekends and UK public holidays.

Delivery Options (UK)

·       Standard Delivery – £3.95: 2-5 working days

·       Tracked Express – £6.95: 1-2 working days

·       Free Standard Delivery on orders of £40+

International Shipping

·       Europe: £8.50 (free over £60)

·       Rest of World: £14.95 (free over £100)

·       Delivery times for international orders vary by destination.

Customs & Duties

·       Any import/customs fees for international orders are the buyer’s responsibility.

Tracking

·       Tracked options include a tracking number emailed to you once your parcel is despatched.

Missing or Delayed Parcels

·       If your parcel is not received within the expected delivery window, contact us with your order number. We aren’t liable for delays caused by the carrier beyond our control.

Incorrect Address & Re-deliveries

·       Ensure your address details are correct. If a parcel is returned due to an incorrect address, re-delivery costs may apply.